Privacy Policy

Devseora – SEO Agency in Edinburgh

Introduction

Welcome to Devseora (“we”, “us”, or “our”). We are a professional SEO agency based in Edinburgh, Scotland, UK, providing search engine optimisation services to businesses across all industries. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (devseora.com) or get in touch with us.
We are fully committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for your personal data is:

Business Name: Devseora
Address: 6nt 18, 6 Loganlea Terrace, Edinburgh EH7 6NX, UK
Email: [email protected]
Phone: +44 7935244030
Website: devseora.com

What Personal Data We Collect

We collect the following personal information through our website’s contact form when you reach out to us:

Full Name – to address you personally in our communications.
Email Address – to respond to your enquiry and send you relevant information about our SEO services.
Phone Number – to contact you if you request a call-back or a free SEO consultation.

How We Use Your Personal Data

We use your personal data only for the following legitimate purposes:

To respond to your enquiries submitted through our contact form.
To provide information about our SEO services tailored to your business needs.
To follow up on consultation requests, proposals, or ongoing projects.
To maintain records of our communications for service delivery and legal compliance.

Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

Legitimate Interests (Article 6(1)(f)) – processing your contact details to respond to your business enquiry and provide our SEO services.
Consent (Article 6(1)(a)) – where you have given us clear permission to contact you for marketing or follow-up purposes.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to any third parties. Your information may only be shared with:

Trusted service providers (e.g., email hosting, CRM tools) who assist us in running our business, strictly under data processing agreements and bound by confidentiality obligations.
Law enforcement or regulatory authorities where we are legally required to do so.

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Enquiry data submitted via our contact form is typically retained for up to 2 years. If a business relationship is established, records are kept for the duration of that relationship and up to 6 years thereafter, in line with UK legal requirements.

Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

Right of Access – request a copy of the personal data we hold about you.
Right to Rectification – ask us to correct inaccurate or incomplete data.
Right to Erasure – request deletion of your personal data (the “right to be forgotten”).
Right to Restrict Processing – ask us to limit how we use your data.
Right to Object – object to our processing of your data based on legitimate interests.
Right to Data Portability – request your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at [email protected] or call +44 7935244030. We will respond within 30 days as required by law.

Data Security

Devseora takes data security very seriously. We have implemented appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. All data submitted through our website contact form is transmitted over a secure, encrypted connection (SSL/TLS).

ICO Registration

As a data controller processing personal data in the UK, Devseora complies with the requirement to register with the Information Commissioner’s Office (ICO) where applicable. For more information about ICO registration, visit www.ico.org.uk.

How to Make a Complaint

If you believe your personal data has not been handled in accordance with applicable law, you have the right to lodge a complaint with the UK’s data protection supervisory authority:

Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Phone: +44 7935244030
Website: devseora.com
Address: 6nt 18, 6 Loganlea Terrace, Edinburgh EH7 6NX, UK